Lucknow Digital Library Privacy Policy

Overview

In order to ensure that the best possible environment for research is provided for all users, each user of the library will be required to abide by the Library Privacy Policy listed below.

It is the policy of Lucknow Digital Library (LDL) that the privacy of all users will be respected and protected in compliance with state government laws and the Department of Public Libraries (LPL) policies and rules. To the extent possible the LDL also conforms to relevant professional standards, as enumerated.

The LDL occasionally collects information from and about users and their interactions with LDL services. The LDL’s policy for personally identifiable information (PII) [1] is to:

a) minimize its collection;
b) to discard or anonymize it as soon as is practical;
c) to secure and protect any personally identifiable information that is collected or retained;
d) to prohibit its use for commercial purposes; and e) to advocate for, but not guarantee, similar protection by vendors and partners to whose services and content we may direct users.

The LDL discloses personally identifiable information when required by search warrant or subpoena or if there is a substantiated reason to believe that violations of law or of Department [5] policies have taken place [2]; or when failure to act might result in significant bodily harm or significant property loss. All personally identifiable information connected to an individual’s use of LDL services is considered confidential. This information includes, but is not limited to, address and other registration information, informational questions asked, and searches, displays, and downloads of content managed by the LDL. This information, however, may be consulted and used by LDL staff in the course of carrying out LDL Services and facilities.

The LDL examines and may disclose various forms of non-personally identifiable information (e.g. aggregated usage statistics) when there is a business reason or agreement to do so.

This policy applies to all services offered by the LDL. It may be reviewed and revised from time to time (in which case former versions will be made available). Questions about the policy and the practices that support it may be directed to lucknowdigitallibrary@gmail.com.

https://lucknowdigitallibrary.com/ considers the protection of your personal information a top priority when you use our Service. If you are accessing https://lucknowdigitallibrary.com/, your visit and any information provided by thereto or any dispute over privacy is subject to this Privacy Policy and our Terms of Use.

Limiting Access

Access to personally identifiable information is restricted to LDL staff who need it to conduct LDL business [3]. Department policy prohibits department employees and others from “seeking out, using, or disclosing” personally identifiable information without authorization, and requires employees to take necessary precautions to protect the confidentiality of personally identifiable information encountered in the performance of their duties or otherwise.

Permitted access

When personally identifiable information must be inspected, monitored, or disclosed by court order, subpoena, or University policy, the following shall apply:

Authorization. Except in emergency circumstances, such actions must be authorized in advance and in writing by the LDL, or by a Director designated by the LDL. Authorization shall be limited to the least perusal of content and the least action necessary to resolve the situation.

Emergency Circumstances. In emergency circumstances – circumstances in which failure to act might precipitate harm, loss, or liability – any member of the LDL may approve the least perusal of content and the least action necessary to resolve the emergency, immediately and without prior written authorization, but appropriate authorization must then be sought without delay.

Compliance with Law. Actions taken shall be in full compliance with the law and other applicable University and campus policies. In particular, actions taken in regard to electronic communications, including e-mail, shall comply with the provisions of the (National Digital Communications Policy).

Informing Users

Except as required by law, users of TDL systems and services are informed whenever personally identifiable information other than transactional information will be collected and stored automatically by the system or service.

Retention

Currently, we plan to retain user registration data while an account is active and for at least five years afterward. We may alter this practice according to legal and business requirements. For example, we may lengthen the retention period for some data if needed to comply with law or voluntary codes of conduct. Unless otherwise prohibited, we may shorten the retention period for some types of data if needed to free up storage space.

Securing Systems

The TDL implements and follows government standard electronic security measures to secure the systems through which information is collected or stored. Security protections, and all other elements of the TDL’s policy, extend to data copies and backups implemented for business continuity.

Cookies

We send cookies (small files containing a string of characters) to your computer, thereby uniquely identifying your browser. Cookies are used to track your preferences, help you login faster, and aggregated to determine user trends. This data is used to improve our offerings, such as providing more content in areas of greater interest to a majority of users.

Public Forums & Blogs

When you use certain features on our website like the discussion forums, blogs and you post or share your personal information such as comments, messages, files, photos, will be available to all users, and will be in the public domain. All such sharing of information is done at your own risk. Please keep in mind that if you disclose personal information in your profile or when posting on our forums this information may become publicly available.

Security

We are concerned about safeguarding the confidentiality of your Information. We provide physical, electronic, and procedural safeguards to protect Information we process and maintain. For example, we limit access to this Information to authorized employees only who need to know that information in order to operate, develop or improve our Application/Services/products/Website. Please be aware that, although we endeavor to provide reasonable security for information we process and maintain, no security system can prevent all potential security breaches.

Log information

When you access our Website, our servers automatically record information that your browser sends whenever you visit a website. These server logs may include information such as your web request, internet protocol address, browser type, browser language, the date and time of your request and one or more cookies that may uniquely identify your browser.

User Communications

When you send an email or other communication to us, we may retain those communications in order to process your inquiries, respond to your requests and improve our Services.

Privacy Protection Limits

End-user Responsibility

Protecting privacy is a shared responsibility. When TDL services require user identifiers and passwords, it is the user’s responsibility to use them responsibly, within the policies under which they were issued, and to protect them from misuse by others. Users should not share passwords with any third parties. If a user’s password has been compromised for any reason, it should be changed immediately.

Referrals to External Sites

TDL’s web services may link to Internet sites and services outside the administrative domain of the library. The TDL does not govern the privacy practices of these external sites. Users should read the privacy statements at these sites to determine their practices. When the TDL contracts with vendors for access to online content, every attempt is made to include user information protections in the license agreement.

Public Records

Records pertaining to the business of the TDL, whether or not created or recorded on TDL equipment, are Department records subject to disclosure under the Department of Public Library Act and (National Digital Communications Policy), other laws, or as a result of litigation.

Public Records

Records pertaining to the business of the TDL, whether or not created or recorded on TDL equipment, are Department records subject to disclosure under the Department of Public Library Act and (National Digital Communications Policy), other laws, or as a result of litigation.